The ear pads on the these Everest headphones are fixed to a plastic plate, held in place on the ear pods with small claws.
It is not very easy to remove it, and sometimes one or more of the claws may break off.
This means that it is usually best to have a service technician do the replacement, but if you have new pads at hand, and is handy with tools, you may do it yourself. If this does not answer your question, Please submit a case request at https://www.jbl.com/support-contact.html and the Customer Service Team will be more than happy to assist you.
Date published: 2017-12-10